Privacy Policy
Stonemark Group LLC ("Company," "we," "us," or "our") operates the website stonemarkgroupllc.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or contact us about our services.
1. Information We Collect
We collect information you provide directly to us, including:
- Full name, email address, and phone number
- Property address or ZIP code (for scheduling estimates)
- Service type and project details
- Any other information you include in contact or estimate request forms
We may also automatically collect certain technical data when you visit our Site, such as your IP address, browser type, pages viewed, and referring URL, through standard web server logs or analytics tools.
Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide estimate appointments
- Schedule and perform home improvement services
- Send appointment confirmations, reminders, and follow-ups
- Send SMS/text messages if you have consented to receive them
- Improve our website and service offerings
- Comply with legal obligations
3. SMS / Text Message Communications
If you opt in to SMS communications by checking the SMS consent box on our forms, you consent to receive text messages from Stonemark Group LLC at the phone number you provided. These messages may include:
- Appointment confirmations and reminders
- Estimate follow-ups
- Service updates related to your project
Message frequency may vary (up to 5 messages per month). Message and data rates may apply. To opt out at any time, reply STOP to any text message. Reply HELP for help. Opting out of SMS does not affect your ability to receive services.
Mobile opt-in data and consent will not be shared with, sold to, or used by third parties or affiliates for marketing purposes.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website or delivering services (e.g., form processing, email delivery, scheduling tools, and payment processing), under confidentiality agreements
- When required by law, regulation, or court order
- To protect the rights, property, or safety of Stonemark Group LLC, our customers, or others
Payment Card Data: Our website does not collect, transmit, or store payment card information. No payment is taken through this website. All card payments are processed at the time of service through PCI-DSS (Payment Card Industry Data Security Standard) compliant payment systems. We do not have access to or retain full card numbers, CVV codes, or card authentication data.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. You may request deletion of your data at any time by contacting us at the information below.
6. Cookies & Do Not Track
Our Site may use cookies and similar tracking technologies to improve your browsing experience. For more information, see our Cookie Policy.
Our Site does not currently respond to browser "Do Not Track" (DNT) signals. We do not track users across third-party websites for advertising purposes.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, please contact us using the information below.
8. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Stonemark Group LLC
- Attn: Ayoub Amaadour, Managing Member
- 30 N Gould St Ste R, Sheridan, WY 82801, USA
- Email: contact@stonemarkgroupllc.com
- Phone: +1 (651) 661-3255
11. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
- Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources, and the purposes for which it is used.
- Right to Delete: You may request deletion of your personal information, subject to certain legal exceptions.
- Right to Correct: You may request correction of inaccurate personal information we hold about you.
- Right to Opt Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising. If this practice changes, we will update this policy and provide a conspicuous opt-out mechanism before doing so.
- Right to Limit Use of Sensitive Information: We do not use sensitive personal information beyond what is necessary to provide our services.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To submit a California privacy request, email us at contact@stonemarkgroupllc.com with the subject line "California Privacy Request" or call +1 (651) 661-3255. We will verify your identity and respond within 45 days of receipt. You may designate an authorized agent to make a request on your behalf.